Pennsylvania DOR Phone Number 2026: Customer Service Hotline
A practical Pennsylvania Department of Revenue phone-number guide for taxpayers, businesses, employers, tax professionals and rebate applicants who need the right customer service hotline for personal income tax, myPATH, refund status, Property Tax/Rent Rebate, business taxes, collections, inheritance tax, fraud verification, tax forms and in-person help.
Quick Answer: PA Department of Revenue Phone Number
The main Pennsylvania Department of Revenue customer service hotline for personal income tax is 717-787-8201. For business taxes, call 717-787-1064. For the Property Tax/Rent Rebate Program, call 1-888-222-9190. For 24-hour automated self-service forms and account access, call 1-888-PATAXES / 1-888-728-2937. myPATH support is listed as 717-425-2495, extension 72841.
Personal income tax
Use 717-787-8201 for PA-40, personal tax questions, filing help, refund questions and Customer Experience Center support.
Business tax
Use 717-787-1064 for corporation tax, employer withholding, sales/use tax and business registration support.
Property Tax/Rent Rebate
Use 1-888-222-9190 for Pennsylvania Property Tax/Rent Rebate Program help, status and application questions.
Pennsylvania Department of Revenue Customer Service Numbers: Best Hotline by Issue
Use this table before calling. Pennsylvania Revenue separates personal tax, business tax, rebate, collections, inheritance tax, myPATH and fraud verification into different phone paths.
| Need | Best PA Revenue phone number | Prepare before calling |
|---|---|---|
| Self-service forms and account access | 1-888-PATAXES / 1-888-728-2937 | Touch-tone phone, tax account details, refund/rebate status information or form request details. |
| Personal Income Tax / PA-40 | 717-787-8201 | SSN/ITIN details, tax year, PA-40 issue, refund amount, notice and filing confirmation. |
| Property Tax/Rent Rebate Program | 1-888-222-9190 | Applicant details, claim year, property tax/rent documents, income records and application status. |
| Business taxes | 717-787-1064 | PA tax ID, EIN, entity name, tax type, filing period, notice and myPATH information. |
| Inheritance tax | 717-787-8327 | Decedent name, county, estate file, payment details and inheritance tax form question. |
| Delinquent collections for individual taxes | 717-783-3000 | Notice, tax year, balance, payment records and collection deadline. |
| Delinquent collections for business taxes | 717-783-8434 | Business tax account, tax period, notice, filing records and payment history. |
| myPATH support | 717-425-2495 ext. 72841 | myPATH username/email, tax account, browser issue, confirmation number and exact error message. |
| Taxpayers’ Rights Advocate | 717-772-9347 | Prior DOR contact attempts, unresolved hardship or rights issue, notices and account details. |
| Potential fraudulent DOR contact | 717-425-2495 ext. 72267 | Name/phone of person who contacted you, message, email/text screenshot and requested payment details. |
| Press office | 717-787-6960 | Media request, deadline and contact information. |
| Executive office | 717-783-3683 | Administrative issue, correspondence and reason for executive-office contact. |
| Unclaimed Property | 1-800-222-2046 | This is the Pennsylvania Treasury Department, not PA Revenue. |
PA Revenue Phone Helper: Which Number Should You Call?
Choose your issue and this tool will show the best Pennsylvania Department of Revenue phone number, what to prepare and the official page to verify it.
Select your issue. The helper will show the best number, what to prepare and the official verification page.
PA Personal Income Tax Phone Number: 717-787-8201
For Pennsylvania personal income tax assistance, call 717-787-8201. PA Revenue identifies this line as the Customer Experience Center for personal income tax help. Typical phone assistance hours are 8:30 a.m. to 5:00 p.m., Monday through Friday, with extended filing-season hours sometimes announced near Tax Day.
Call 717-787-8201 for
- PA-40 personal income tax questions.
- Personal income tax filing help.
- Income tax refund questions when online status is unclear.
- Customer Experience Center assistance.
- Questions about credits, deductions or filing resources.
- Support after receiving a personal tax letter.
Before calling
- Have your Social Security number or taxpayer details ready.
- Know the tax year and filing status.
- Have your PA-40, W-2/1099 and federal return nearby.
- Prepare refund amount or balance due amount.
- Keep notice number or letter ID in front of you.
- Write your question in one sentence before calling.
PA Tax Refund Phone Number: 1-888-PATAXES and 717-787-8201
For Pennsylvania income tax refund status, PA Revenue directs taxpayers to check refund status online through myPATH or call 1-888-PATAXES / 1-888-728-2937. If you need personal income tax assistance beyond the automated status, call 717-787-8201.
Before checking refund status
- Have your Social Security number ready.
- Use the exact refund amount requested on the return.
- Check whether you filed electronically or on paper.
- Look for any DOR letter asking for verification or documents.
- Check myPATH before calling if you only need status.
Why a refund can be delayed
Common delay reasons include paper filing, identity verification, missing W-2/1099 information, return math changes, debt offset, duplicate filing, incomplete bank information or a DOR letter needing a response. Calling with the exact refund amount and tax year makes the conversation faster.
PA Business Tax Phone Number: 717-787-1064
For Pennsylvania business tax customer service, call 717-787-1064. PA Revenue lists this line for corporation tax, employer withholding, sales/use tax and registration.
| Business issue | Best phone path | What to prepare |
|---|---|---|
| Business tax registration | 717-787-1064 | EIN, legal business name, address, tax type and registration confirmation. |
| Sales and use tax | 717-787-1064 | PA sales tax license, filing period, taxable sales, exemption documents and myPATH records. |
| Employer withholding | 717-787-1064 | Employer account, payroll period, withholding return, W-2/1099 records and payment confirmation. |
| Corporation tax | 717-787-1064 | Corporation tax account, tax year, return type, payment records and notices. |
| Business tax payment plan | 717-787-1064 or business tax collection path if delinquent | Balance, tax type, payment history, collection letter and proposed payment amount. |
| Business delinquent collections | 717-783-8434 | Collection notice, business tax ID, tax period, amount due and prior contact records. |
Property Tax/Rent Rebate Phone Number: 1-888-222-9190
For the Pennsylvania Property Tax/Rent Rebate Program, call 1-888-222-9190. This line is for rebate questions, eligibility, claim status and application support. Rebate status may also be tracked through PA Revenue online services.
Call 1-888-222-9190 for
- Property Tax/Rent Rebate eligibility questions.
- PTRR application status.
- Questions about income documents.
- Questions about rent certificates or property tax records.
- Help for older adults or people with disabilities applying for relief.
Before calling rebate support
- Have the claim year ready.
- Prepare property tax receipts or rent certificate information.
- Prepare income documents.
- Know whether you filed online or by paper.
- Have any DOR rebate letter available.
myPATH Support Phone Number: 717-425-2495 Extension 72841
For myPATH support, PA Revenue lists 717-425-2495, extension 72841. Use myPATH for many Pennsylvania tax actions, including filing, payments, refund/rebate status, account management, business tax actions and secure online services.
Use myPATH for
- Filing a Pennsylvania personal income tax return.
- Making personal or business tax payments.
- Checking refund or rebate status.
- Managing business tax accounts.
- Viewing account information and confirmations.
- Accessing eligible online tax services.
Before calling myPATH support
- Write down the exact error message.
- Know your username or account email if available.
- Prepare tax type and tax year.
- Have confirmation numbers and screenshots if safe to share through official channels.
- Try a supported browser and clear old session issues.
PA Revenue Collections Phone Numbers: Individual and Business Tax Notices
For delinquent collections, PA Revenue lists different numbers for individual and business taxes. Call 717-783-3000 for delinquent collections for individual taxes and 717-783-8434 for delinquent collections for business taxes.
| Collection issue | Number | What to prepare |
|---|---|---|
| Individual delinquent tax notice | 717-783-3000 | Notice, tax year, balance, payment records and prior correspondence. |
| Business delinquent tax notice | 717-783-8434 | PA tax account, EIN, tax type, period, notice and payment history. |
| Personal income tax balance question before collection | 717-787-8201 | PA-40, payment proof, balance due notice and tax year. |
| Business balance question before collection | 717-787-1064 | Return, payment, myPATH record and tax type. |
| Payment plan review | Use official PA Revenue payment plan pages or the number on your notice | Amount due, proposed payment, income/business records and deadline. |
PA Department of Revenue Fraud Verification Phone Number
If you suspect fraud by someone claiming to be from the Pennsylvania Department of Revenue, PA.gov lists the Customer Experience Center fraud-verification number as 717-425-2495, extension 72267. Provide the name and phone number of the person who contacted you and ask whether the contact was legitimate.
Red flags
- Threats demanding immediate payment.
- Gift card, crypto, wire or unusual payment request.
- Text message claiming a tax refund with a suspicious link.
- Email asking for full SSN, bank data or myPATH password.
- Caller refuses to identify the tax year, notice or tax type.
Safer response
Do not click suspicious links. Do not share myPATH credentials. Save the message, phone number and name used by the caller, then verify through the official PA.gov fraud-verification contact path or the number printed on a legitimate Revenue notice.
Schedule a Call From Pennsylvania Revenue
PA Revenue offers a Schedule a Call option so a Customer Experience Center representative can call when a selected appointment time is available. This can be useful when you cannot wait on hold or need a planned call window.
Schedule-a-call steps
- Enter your first name and last name.
- Enter a direct U.S. phone number.
- Select the tax type.
- Select an available date and time.
- Confirm the appointment.
- Keep your phone available around the scheduled time.
Important limitations
The phone number must be a direct-dial U.S. number, not a general office line, and the service does not support extensions. PA Revenue notes that call volume may cause some delay and that supported browsers may be needed if the scheduling tool does not load.
Pennsylvania Revenue In-Person Help: District Offices and Call-First Planning
PA Revenue says taxpayers can find in-person assistance at department district offices, and taxpayers are encouraged to schedule an appointment in advance and bring Social Security cards and valid photo ID. For many issues, the Online Customer Service Center or myPATH may be faster than visiting an office.
Philadelphia, Pittsburgh and Harrisburg users
High-demand filing season periods can create phone and appointment delays. Use myPATH or the Online Customer Service Center first if you only need status, a form, or a general answer.
Bring the right records
Bring ID, Social Security card, tax forms, notices, refund/rebate amount, myPATH confirmations, W-2/1099 forms and any payment proof if you are visiting in person.
Business tax users
Business tax registration, sales tax, withholding and corporation tax issues often require account numbers and filing periods. Prepare these before calling 717-787-1064.
Rebate applicants
Property Tax/Rent Rebate applicants should collect proof of rent or property tax paid, income documents and prior claim details before calling 1-888-222-9190.
Pennsylvania Department of Revenue Phone Number FAQs
These visible FAQs match the FAQPage schema included below.
What is the PA Department of Revenue customer service phone number?
For personal income tax customer service, call 717-787-8201. For business taxes, call 717-787-1064. Pennsylvania Revenue uses different phone numbers by topic.
What is the PA personal income tax phone number?
The Pennsylvania Department of Revenue personal income tax phone number is 717-787-8201.
What is the PA business tax phone number?
The Pennsylvania Department of Revenue business tax phone number is 717-787-1064 for corporation tax, employer withholding, sales/use tax and registration questions.
What is the PA tax refund phone number?
Use 1-888-PATAXES or 1-888-728-2937 for automated refund status. For personal income tax assistance, call 717-787-8201.
What is 1-888-PATAXES?
1-888-PATAXES, also written as 1-888-728-2937, is the Pennsylvania Revenue self-service forms and account access line. It can be used to order forms or check the status of a personal income tax account, corporate tax account or Property Tax/Rent Rebate.
What is the Property Tax/Rent Rebate phone number?
The Pennsylvania Property Tax/Rent Rebate Program phone number is 1-888-222-9190.
What is the myPATH support phone number?
PA Revenue lists myPATH support at 717-425-2495, extension 72841.
What is the PA inheritance tax phone number?
The Pennsylvania inheritance tax phone number listed by PA Revenue is 717-787-8327.
What number do I call for delinquent individual tax collections?
For delinquent collections for individual taxes, call 717-783-3000.
What number do I call for delinquent business tax collections?
For delinquent collections for business taxes, call 717-783-8434.
What is the PA Taxpayers’ Rights Advocate phone number?
The Pennsylvania Taxpayers’ Rights Advocate phone number listed by PA Revenue is 717-772-9347.
How do I verify a suspicious Pennsylvania Revenue call or message?
PA.gov lists 717-425-2495, extension 72267, for verifying potentially fraudulent Department of Revenue contact.
What are Pennsylvania Revenue customer service hours?
Typical Customer Experience Center phone assistance hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Extended filing-season hours may be announced near the tax deadline.
Can I schedule a call from PA Revenue?
Yes. PA Revenue has a Schedule a Call service where you can request a Customer Experience Center representative to call near a selected appointment time.
What should I prepare before calling PA Revenue?
Prepare your tax year, SSN or tax account ID, notice number, refund or rebate amount, myPATH confirmation, tax type, filing period and a short summary of the issue.
Can non-English-speaking taxpayers get help?
PA Revenue states that non-English-speaking taxpayers may receive assistance through an interpretation service available through almost all Revenue phone numbers.
Is unclaimed property handled by PA Revenue?
No. Unclaimed Property is handled by the Pennsylvania Treasury Department. PA Revenue lists 1-800-222-2046 for Unclaimed Property.
What number do media members call for PA Revenue press questions?
The PA Revenue Press Office phone number is 717-787-6960.
Should I use myPATH or call PA Revenue?
Use myPATH first for filing, payments, refund/rebate status and online account actions. Call PA Revenue when the online tool does not answer your issue, you received a notice, or you need topic-specific support.
Is this website the official Pennsylvania Department of Revenue website?
No. This is an independent informational guide. Use official PA Revenue, PA.gov and myPATH pages for final phone numbers, account access, filing, payment and legal tax decisions.
Final Recommendation: Call the PA Revenue Number That Matches Your Issue
The fastest Pennsylvania Revenue support path is not one generic hotline. Use 717-787-8201 for personal income tax, 717-787-1064 for business taxes, 1-888-222-9190 for Property Tax/Rent Rebate, 1-888-PATAXES for self-service forms and refund/rebate status, and 717-425-2495 extension 72841 for myPATH support. Verify final numbers on the official PA Revenue contact page before sharing sensitive information.
Last editorial update: June 7, 2026. Verify final phone numbers, office hours, appointments and required documents on official Pennsylvania Department of Revenue pages.