Florida Dept of Revenue Phone Number 2026: Direct Hotline
A practical Florida Department of Revenue phone-number guide for taxpayers, businesses, employers, rental owners, child support customers and tax professionals who need the correct DOR hotline, refund phone number, child support line, property tax contact, eServices support, local taxpayer service center number or fraud-verification path.
Quick Answer: Florida Department of Revenue Phone Number
The main Florida Department of Revenue phone number for tax assistance is 850-488-6800. Use this number for Florida tax questions involving sales and use tax, corporate income tax, reemployment tax, documentary stamp tax, business tax accounts, notices, bills, resale certificates, eServices questions and general tax help.
Main tax hotline
850-488-6800 is the primary Florida DOR Taxpayer Services number. Standard hours are Monday-Friday, 8:00 a.m.-5:00 p.m. ET.
Refund phone
850-617-8585 is listed for Florida DOR refunds. Use the online refund status tool first when possible.
Child support line
850-488-KIDS (5437) is the Florida Child Support Program customer contact number. Miami-Dade uses a separate local line.
Florida Department of Revenue Direct Phone Numbers for 2026
Use the phone number that matches the issue. Calling the wrong department can delay help or send you back to an online tool.
| Need | Direct phone / contact | Hours / best use |
|---|---|---|
| General Florida tax help | 850-488-6800 | Monday-Friday, 8:00 a.m.-5:00 p.m. ET. Use for sales tax, corporate tax, reemployment tax, documentary stamp tax, bills, notices and tax account questions. |
| Refund claims / refund section | 850-617-8585 | Monday-Friday, 8:00 a.m.-5:00 p.m. ET. Use for Florida DOR refund claim questions after checking refund status online. |
| Child Support Program | 850-488-KIDS (5437) | Monday-Friday, 7:30 a.m.-5:00 p.m. ET for all counties except Miami-Dade. |
| Miami-Dade Child Support | 305-530-2600 | Monday-Friday, 8:00 a.m.-5:00 p.m. ET for Miami-Dade County child support customers. |
| Property Tax Oversight | 850-717-6570 | Use for statewide property tax oversight questions, not normal county property tax bill payments. |
| Office of Technical Assistance | 850-617-8346 | Monday-Friday, 8:00 a.m.-5:00 p.m. ET. Use for technical assistance on taxes except property tax. |
| Informal Dispute Resolution | 850-617-8346 | Monday-Friday, 8:00 a.m.-5:00 p.m. ET. Use when IDR guidance applies to a tax disagreement. |
| Taxpayer Services fax | 850-245-5990 | Use only when official DOR instructions ask for faxed documents. |
| Florida Relay / TTY assistance | 711 or 800-955-8771 | Use for relay/TTY access where applicable. |
| Online bill payment support | 850-488-6800 | Application support is commonly listed Monday-Friday, 8:00 a.m.-7:00 p.m. ET for online bill payment assistance. |
Florida DOR Phone Helper: Which Hotline Should You Call?
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Select your issue. The helper will show the direct hotline, what to prepare and the safest official link.
Taxpayer Services Hotline: 850-488-6800 for Florida Tax Questions
For most Florida Department of Revenue tax questions, start with 850-488-6800. This is the general Taxpayer Services line for Florida taxes, including sales and use tax, reemployment tax, corporate income tax, documentary stamp tax, communications services tax, resale certificates, notices and business tax account questions.
Call 850-488-6800 for
- Sales and use tax filing or payment questions.
- Corporate income/franchise tax questions.
- Reemployment tax employer-account questions.
- Documentary stamp tax and other General Tax Administration issues.
- Business account number, certificate number or resale-certificate issues.
- DOR bill, penalty, delinquency, missing return or payment mismatch.
- Verifying suspicious tax account contact.
Before you call, prepare
- Business Partner number, FEIN or SSN if relevant.
- Certificate number, resale certificate or account number.
- Tax type and filing period.
- Notice letter ID, bill number or case reference.
- Confirmation number for filed return or payment.
- Short written summary of what you need resolved.
Florida DOR Refund Phone Number: 850-617-8585
For Florida Department of Revenue refund questions, the refund section phone number is 850-617-8585. This is not the IRS federal refund hotline. Use it for refund claims connected with Florida DOR-administered taxes, such as business tax refunds, sales and use tax refunds, prepaid wireless E911 or surtax refund issues, and other Florida DOR refund matters.
Use the refund phone after you have
- Checked the official Florida DOR refund status tool.
- Located the refund confirmation or control number.
- Confirmed which tax type and period the refund claim belongs to.
- Prepared FEIN, SSN, Business Partner number or certificate number if applicable.
- Reviewed any refund denial, request for documentation or DOR correspondence.
Refund call mistake to avoid
Do not call Florida DOR for an IRS federal income tax refund. Florida does not have a personal income tax refund like states with individual income tax. Federal income tax refund status is handled by the IRS, not Florida DOR.
Florida Child Support Phone Number: 850-488-KIDS (5437)
The Florida Department of Revenue also operates the Child Support Program. For most Florida counties, the child support phone number is 850-488-KIDS (5437). The program lists phone service Monday-Friday, 7:30 a.m.-5:00 p.m. ET. Miami-Dade County uses a separate child support phone number.
| Child support need | Phone number | Best use |
|---|---|---|
| All counties except Miami-Dade | 850-488-KIDS (5437) | Use for Florida Child Support Program case questions, account updates, payments, enforcement, case status and contact verification. |
| Miami-Dade County | 305-530-2600 | Use for Miami-Dade County child support assistance. |
| Child support accessibility / TTY | 800-955-8771 or Florida Relay 711 | Use for TTY/relay assistance where applicable. |
| Online child support contact | Official customer contact form | Use when you want a written response through official child support channels. |
Florida Property Tax Oversight Phone Number: 850-717-6570
Florida DOR has a Property Tax Oversight program, but homeowners usually pay property tax and handle exemptions through local county offices. Use 850-717-6570 for state-level property tax oversight questions, not as the first number for normal county property tax bills.
Call or use DOR property tax oversight for
- Statewide property tax oversight questions.
- Questions about property tax rules, local officials and statewide resources.
- Understanding the role of property appraisers, tax collectors and value adjustment boards.
- Finding local property tax officials through DOR resources.
Start with your county for
- Property tax bill payment.
- Homestead exemption filing.
- Assessed value questions.
- Address changes on property records.
- Local tax certificate and delinquent property tax questions.
Florida DOR eServices Phone Help: Login, File and Pay Support
For many business tax questions, the fastest path is not a phone call first. Use Florida DOR eServices for registration, filing, payments, resale certificates, account updates and account-number recovery. If the tool fails or the account needs official help, call Taxpayer Services at 850-488-6800.
| eServices issue | Best first step | When to call |
|---|---|---|
| Forgot user ID or password | Use official password/user ID recovery tools. | Call 850-488-6800 if recovery does not work or account data is unavailable. |
| File and pay sales tax | Use File and Pay or eServices tutorials. | Call when filing period, account access or payment mismatch cannot be resolved online. |
| Retrieve certificate/account number | Use the official retrieve certificate/account number tool. | Call if the tool cannot verify the business. |
| Print resale certificate | Use eServices Annual Resale Certificate tools. | Call if the business is registered but the certificate cannot be accessed. |
| Online bill payment support | Use the online bill payment support/contact page. | Call 850-488-6800 when payment application support is needed. |
Florida DOR Local Taxpayer Service Centers: Direct Local Office Phones
Florida DOR lists local General Tax Administration taxpayer service centers across the state. Service centers are generally open 8:00 a.m.-5:00 p.m. local time, but you should verify the official service-center page before visiting because office availability, local time zone and services can change.
| Service center area | Official local phone | Use this local office for |
|---|---|---|
| Alachua | 386-418-4444 | Local General Tax Administration office help in the Alachua area. |
| Coral Springs | 954-346-3000 | Local tax service center questions in the Coral Springs area. |
| Daytona Beach | 386-274-6600 | Local tax assistance in the Daytona Beach area. |
| Fort Myers | 239-338-2400 | Local tax assistance in the Fort Myers area. |
| Fort Pierce | 772-429-2900 | Local tax assistance in the Fort Pierce area. |
Florida DOR Notice, Scam Call or Suspicious Phone Contact: Verify Before Paying
Florida DOR warns taxpayers to safeguard against fraudulent activity. If someone claims to be from the Department but seems unfamiliar with your specific tax or child support account information, verify independently using official DOR phone numbers.
Red flags before you call back
- Pressure to pay immediately by gift card, crypto, wire or unusual payment method.
- Caller cannot identify the tax type, period or account details.
- Text message or email uses suspicious links instead of official DOR pages.
- Threats without a formal notice, appeal rights or written explanation.
- Request for full SSN, bank login or passwords over an insecure channel.
Safe verification path
For tax-account verification, call 850-488-6800 using a number you type yourself from the official DOR site. For child support verification, call 850-488-KIDS (5437). Do not use a callback number from a suspicious text or email.
Before Calling Florida DOR: What To Prepare So You Reach the Right Person Faster
Florida DOR phone wait times can be higher during due dates, filing season, sales tax deadlines and after notices are mailed. Prepare the correct details before calling.
Tax account call checklist
- Business Partner number, FEIN, SSN or certificate number.
- Tax type: sales tax, corporate tax, reemployment, documentary stamp, communications services or other.
- Filing period, tax year or return period.
- Notice letter ID, bill, delinquency notice or warrant information.
- Payment confirmation, bank record or eServices confirmation.
- Short written question and desired outcome.
Child support call checklist
- Case number or participant information if available.
- Name, date of birth and address details needed for verification.
- Payment record, court order or enforcement notice if relevant.
- County, including whether the case is Miami-Dade.
- Updated phone, address or email information if you need case changes.
Florida DOR Call Routing: Which Department Should You Not Call?
Not every Florida government question belongs to the Department of Revenue. Calling the wrong office can waste time, especially for unemployment benefits, IRS refunds, driver licenses, business entity records or local property tax bills.
| User question | Do you call Florida DOR? | Better path |
|---|---|---|
| IRS federal tax refund | No | Use IRS refund tools and IRS contact options. |
| Florida personal income tax return | Usually no | Florida does not have a normal personal income tax return. |
| Sales and use tax account | Yes | Call 850-488-6800 or use DOR eServices. |
| Florida unemployment benefit claim | No | Use Florida Commerce / reemployment assistance claimant resources. |
| Employer reemployment tax | Yes | Call 850-488-6800 or use DOR reemployment tax tools. |
| LLC formation or annual report | No | Use Sunbiz / Florida Department of State. |
| County property tax payment | Usually no | Use county tax collector or county property appraiser. |
| Child support case | Yes | Call 850-488-KIDS (5437), or 305-530-2600 for Miami-Dade. |
Florida Department of Revenue Phone Number FAQs
Visible FAQs below match the FAQPage schema included at the end of this article.
What is the main Florida Department of Revenue phone number?
The main Florida Department of Revenue Taxpayer Services phone number is 850-488-6800.
What are Florida DOR Taxpayer Services hours?
Taxpayer Services is listed as Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time.
What number do I call for Florida DOR refunds?
For Florida DOR refund claim questions, call 850-617-8585. Use the online refund status tool first when possible.
Is the Florida DOR refund phone number for IRS refunds?
No. The Florida DOR refund number is not for IRS federal refunds. Federal income tax refund questions go through the IRS.
What is the Florida Child Support Program phone number?
The Florida Child Support Program phone number is 850-488-KIDS, which is 850-488-5437, for all counties except Miami-Dade.
What is the Miami-Dade child support phone number?
The Miami-Dade County child support phone number is 305-530-2600.
What is the Florida DOR property tax oversight phone number?
The Florida DOR Property Tax Oversight taxpayer assistance phone number is 850-717-6570.
What number do I call for Florida sales tax help?
For Florida sales and use tax help, call Taxpayer Services at 850-488-6800 or use DOR eServices.
What number do I call for Florida corporate tax help?
For Florida corporate income tax help, call Florida DOR Taxpayer Services at 850-488-6800.
What number do I call for Florida reemployment tax employer questions?
For Florida reemployment tax employer questions, call Florida DOR Taxpayer Services at 850-488-6800.
What is the Florida DOR fax number for Taxpayer Services?
The Florida DOR Taxpayer Services fax number is listed as 850-245-5990. Use fax only when official DOR instructions ask for it.
Does Florida DOR have a TTY or relay number?
Florida DOR contact information lists Florida Relay Service 711 and TTY 800-955-8771 for applicable access needs.
What phone number verifies suspicious Florida DOR tax calls?
For suspicious tax account contact, verify through Taxpayer Services at 850-488-6800 using a number from the official DOR website.
What phone number verifies suspicious child support contact?
For suspicious Florida child support contact, verify through 850-488-KIDS (5437), or 305-530-2600 for Miami-Dade.
Should I call Florida DOR for unemployment benefits?
No. Florida DOR handles employer reemployment tax, not worker unemployment benefit claims. Claimants generally use Florida Commerce resources.
Should I call Florida DOR for LLC registration?
No. Florida business entity formation and annual reports are handled through Sunbiz / Florida Department of State, not Florida DOR Taxpayer Services.
Should I call Florida DOR for county property tax bill payment?
Usually no. County tax collectors and property appraisers handle normal property tax bills, payments and exemptions. DOR handles statewide oversight.
How do I contact Florida DOR eServices support?
Start with the official eServices help pages and online recovery tools. If the issue cannot be resolved online, call Taxpayer Services at 850-488-6800.
What should I prepare before calling Florida DOR?
Prepare your Business Partner number, FEIN, SSN, certificate number, tax type, filing period, notice letter ID, payment confirmation and a short summary of the issue.
Is this website the official Florida Department of Revenue website?
No. This is an independent informational guide. Use official Florida DOR pages and phone directories for final account, filing, payment and legal decisions.
Final Recommendation: Call the Right Florida DOR Number First
For most tax matters, start with Florida DOR Taxpayer Services at 850-488-6800. For Florida DOR refund claims, use 850-617-8585 after checking the online refund tool. For child support, use 850-488-KIDS (5437), or 305-530-2600 for Miami-Dade. Keep your account number, tax type, filing period, notice and confirmation records ready before calling.
Last editorial update: June 7, 2026. Verify final phone, hours, contact routing and account-specific instructions on official Florida Department of Revenue pages.