Phone Number South Carolina Department of Revenue 2026: Call Now
A practical South Carolina Department of Revenue phone-number guide for taxpayers, businesses, employers, sales tax filers, MyDORWAY users, property tax filers, tax professionals and South Carolina residents who need the correct SCDOR hotline, refund contact, sales tax phone option, withholding help, business registration number, payment plan support, identity theft number or local service-center contact path.
Quick Answer: South Carolina Department of Revenue Phone Number
The main South Carolina Department of Revenue phone number is 1-844-898-8542. Use this number for most SCDOR taxpayer assistance, including individual income tax, refund routing, MyDORWAY help, sales and use tax, withholding, payment questions, notices, letters, identity verification and general account help.
Main hotline
1-844-898-8542 is the core SCDOR number for most tax topics. Listen carefully to the phone menu because individual, business and MyDORWAY issues route through different options.
Individual tax
For general South Carolina Individual Income Tax questions, use 1-844-898-8542, option 1, or email IITax@dor.sc.gov.
MyDORWAY help
For MyDORWAY access, password, payment or portal help, use 1-844-898-8542, option 3, or MyDORWAY@dor.sc.gov.
South Carolina Department of Revenue Direct Phone Numbers for 2026
Use the number or option that matches your issue. Calling the wrong line can delay help, especially for MyDORWAY, sales tax, withholding, business registration, property tax, payment plans, levy questions or identity theft.
| Need | Direct phone / route | Best use |
|---|---|---|
| Main SCDOR taxpayer assistance | 1-844-898-8542 | General South Carolina Department of Revenue tax help and routing. |
| Individual Income Tax questions | 1-844-898-8542, option 1 | SC income tax filing, tax due, refund routing, identity verification and individual account questions. |
| Identity verification after filing | 1-844-898-8542, option 1 | Use with VerifyMe@dor.sc.gov when a letter asks you to verify your identity. |
| MyDORWAY login, payment or portal help | 1-844-898-8542, option 3 | Forgot password, 2-step verification, payment not accepted, account access and portal support. |
| Business tax registration | 803-896-1350 | Creating South Carolina tax accounts and business tax application help. |
| Sales and Use Tax | 1-844-898-8542, option 2 then option 4 | Sales tax accounts, sales tax filings, use tax, local sales tax and retail-license-related questions. |
| Withholding Tax | 1-844-898-8542, option 2 then option 5 | Employer withholding, W-2/1099 upload, withholding payments and withholding account questions. |
| Corporate Income Tax | 803-898-3153 | Corporate income tax, fiduciary income tax and partnership routing topics. |
| Alcohol Beverage Licensing | 803-898-5864 | ABL license and permit questions. |
| Identity theft customer care | 803-898-7638 | Use after filing Form I-381 or when SCDOR identity theft assistance is needed. |
South Carolina DOR Phone Helper: Which Number Should You Call?
Choose your issue and this helper points you to the best South Carolina Department of Revenue phone path or official online tool. It does not collect personal data.
Select your issue. The helper will show the recommended phone route, what to prepare and the safest official link.
South Carolina Department of Revenue Phone Hours and Best Time To Call
SCDOR normal phone hours are Monday, Tuesday, Thursday and Friday from 8:30 a.m. until 4:30 p.m. On Wednesday, phone hours begin later, from 9:30 a.m. until 4:30 p.m. SCDOR is closed weekends and state holidays.
Normal phone hours
- Monday: 8:30 a.m. to 4:30 p.m.
- Tuesday: 8:30 a.m. to 4:30 p.m.
- Wednesday: 9:30 a.m. to 4:30 p.m.
- Thursday: 8:30 a.m. to 4:30 p.m.
- Friday: 8:30 a.m. to 4:30 p.m.
- Closed weekends and South Carolina state holidays.
Longer wait times are more likely
- Noon to 2 p.m., Monday through Friday.
- The business day after a holiday.
- The 20th of the month, when Sales Tax is due.
- Near income tax filing deadlines.
- After major notice or refund-status update periods.
South Carolina Individual Income Tax Phone Number: 1-844-898-8542 Option 1
For South Carolina Individual Income Tax questions, use 1-844-898-8542, option 1. This is the best route for SC1040 questions, income tax balance due, filing options, refund routing, identity verification, name/address update, tax credits and individual account issues.
Call option 1 for
- South Carolina Individual Income Tax filing questions.
- SC1040 return questions and tax due questions.
- Refund questions after checking online status.
- Identity verification notices.
- Payment questions on an individual account.
- Name and address update routing.
- Individual tax notice or letter questions.
Prepare before calling
- SSN or ITIN.
- Tax year.
- Filing status and exact refund amount if asking about a refund.
- SCDOR letter, bill or notice.
- Payment confirmation if you already paid.
- MyDORWAY account email if your issue is online access.
South Carolina Tax Refund Phone Number: Use Where’s My Refund First
For South Carolina refund status, the best first step is the official Where’s My Refund tool through MyDORWAY. SCDOR states that unless the refund status tool tells you to call, staff generally have the same information as the online tool.
| Refund need | Best contact path | What to prepare |
|---|---|---|
| Individual refund status | Use Where’s My Refund first; call 1-844-898-8542 if the tool tells you to contact SCDOR. | SSN/ITIN and exact refund amount. |
| Business refund status | Use the business refund status tool through MyDORWAY. | FEIN and exact refund amount. |
| Refund delay | Review online status and any identity verification request before calling. | Return confirmation, filing date, refund amount and notice details. |
| Amended return refund | Expect longer processing; check SCDOR refund guidance before calling. | Amended return filing date and copy of submitted return. |
| Refund offset or debt issue | Read the notice carefully. Some offset protests must go to the claimant agency, not SCDOR. | Offset notice, claimant agency, tax year and refund amount. |
MyDORWAY Phone Help: 1-844-898-8542 Option 3
For MyDORWAY login, password, 2-step verification, account message, payment and portal issues, use 1-844-898-8542, option 3. SCDOR also lists MyDORWAY@dor.sc.gov, with email response time typically around three business days.
Use MyDORWAY help for
- Forgot password or password recovery email issues.
- 2-step verification or passkey problems.
- Locked MyDORWAY account after failed attempts.
- Payment not accepted in MyDORWAY.
- Finding past payment information.
- Sending SCDOR a secure message from your account.
- Managing pending ACH payments.
Important MyDORWAY reminders
- SCDOR representatives cannot tell you the email address or phone number associated with your MyDORWAY account for security reasons.
- A password recovery email is only valid for two hours.
- If you forgot your username, SCDOR guidance says you may need to create a new MyDORWAY account.
- ACH debit payments can be canceled only if the status is still pending.
- Credit card payments cannot be canceled.
South Carolina Business Tax Phone Numbers: Registration, Corporate, Partnership and Account Help
Business callers should use the tax-specific SCDOR number whenever possible. Registration, sales tax, withholding, corporate income tax, fiduciary tax, partnership tax, motor fuel, alcohol licensing and property tax questions use different routing.
| Business issue | Phone / route | Email / note |
|---|---|---|
| Creating tax accounts / Business Tax Application | 803-896-1350 | RegistrationforTaxes@dor.sc.gov |
| Corporate Income Tax | 803-898-3153 | CorpTax@dor.sc.gov |
| Partnership | 803-898-3153 | Partnerships@dor.sc.gov |
| Fiduciary | 803-898-3153 | Fiduciaries@dor.sc.gov |
| Admissions Tax | 803-896-1970 | AdmissionsTax@dor.sc.gov |
| Bingo | 803-898-5393 | Bingo@dor.sc.gov |
| Cigarettes & Tobacco Tax | 803-896-1970 | TobaccoTax@dor.sc.gov |
| Motor Fuel | 803-896-1990 | MotorFuelTax@dor.sc.gov |
| Alcohol Beverage Licensing | 803-898-5864 | ABL@dor.sc.gov |
South Carolina Sales Tax and Withholding Tax Phone Number
For Sales and Use Tax, call 1-844-898-8542, option 2 then option 4. For Withholding Tax, call 1-844-898-8542, option 2 then option 5. Use MyDORWAY for filing, payments, return history, account messages and many account-management tasks.
Sales and Use Tax call checklist
- Sales tax account number or retail license information.
- FEIN and legal business name.
- Filing period and return confirmation.
- Local sales tax location or jurisdiction question.
- Notice, assessment, bill or payment confirmation.
- MyDORWAY login email if the issue is portal access.
Withholding tax call checklist
- Withholding account number.
- FEIN and business name.
- Quarter or filing period.
- W-2 or 1099 upload issue details.
- Payment confirmation or missing-payment issue.
- Batch withholding program details if applicable.
South Carolina Property Tax Division Phone Numbers
Many property tax bills and local assessments start with county officials, but SCDOR has specific property tax contacts for business personal property, exempt property, manufacturing, fee in lieu and utility property topics.
| Property tax topic | Phone | Email / practical use |
|---|---|---|
| Airlines & Carlines | 803-898-5222 | Airlines@dor.sc.gov |
| Business Personal Property | 803-898-5222 | BPProperty@dor.sc.gov |
| Exempt Property | 803-898-5700 | Property.Exemptions@dor.sc.gov |
| Fee in Lieu | 803-898-5055 | Manufacturing.PropertyTax@dor.sc.gov |
| Manufacturing Property | 803-898-5055 | Manufacturing.PropertyTax@dor.sc.gov |
| Utilities Property | 843-953-8371 | Utility.PropertyTax@dor.sc.gov |
South Carolina DOR Collections, Levy, GEAR and Payment Plan Phone Numbers
If you received a South Carolina DOR bill, levy notice, GEAR notice, collections letter or payment plan issue, read the notice first because it may include a specific department contact. If no specific number is provided, use the appropriate SCDOR collections contact below.
| Collection issue | Phone | What to prepare |
|---|---|---|
| Income Tax Levy questions | 803-898-5611 | Levy notice, tax year, file number, SSN/FEIN and payment history. |
| GEAR Levy questions | 803-898-5403 | GEAR notice, claimant agency, balance, date and protest instructions. |
| Payment Plan Agreements | 803-898-2222 | Balance due, tax type, tax period, income/payment ability and existing payment plan. |
| Foreclosure | 803-898-5213 | Foreclosure notice, property details and taxpayer identity details. |
| Subpoenas & Litigation | 803-898-5130 | Legal correspondence, subpoena request details and case information. |
South Carolina DOR Identity Theft, Tax Fraud and Suspicious Contact Phone Help
If you believe someone filed a tax return using your identity, SCDOR security guidance points taxpayers to file an Identity Theft Affidavit and use the dedicated customer care line when more help is needed. If you suspect tax fraud by a person or company, SCDOR provides a separate fraud complaint process.
Identity theft help
- File South Carolina Form I-381, Identity Theft Affidavit, when applicable.
- Call 803-898-7638 for dedicated identity theft customer care if further assistance is needed.
- Review your federal IRS records and credit reports.
- File a police report if appropriate.
- Keep copies of all notices and identity-verification submissions.
Tax fraud reporting
- Use the CID-27 Tax Violation Complaint Form for suspected tax fraud.
- Email fraud complaints to FraudAdvisor@dor.sc.gov when official instructions allow.
- Mail fraud-related forms to the official Fraud Advisor address listed by SCDOR if required.
- Do not send sensitive tax details through random or suspicious links.
- Verify suspicious contact by using official SCDOR pages and phone numbers.
South Carolina DOR Service Center Hours, Visit Checklist and Phone Alternative
SCDOR service centers have in-person hours similar to normal phone hours. Offices are listed as open Monday, Tuesday, Thursday and Friday from 8:30 a.m. to 4:30 p.m., and Wednesday from 9:30 a.m. to 4:30 p.m. Offices are closed weekends and state holidays. The Orangeburg satellite office is listed as open on the third Wednesday of every month.
Bring to an SCDOR office
- Valid photo ID.
- File number, FEIN or SSN connected to the visit.
- Signed Power of Attorney if representing someone else.
- Relevant SCDOR letter, bill or notice.
- Completed paperwork and applications you plan to submit.
- Payment method if you plan to pay in person.
Before visiting, consider online help
- Use MyDORWAY to file, pay, upload documents and send messages.
- Use Dorwin, SCDOR’s virtual assistant, for common notice and portal questions.
- Check refund status online instead of calling or visiting.
- Use the locations page to confirm the office and current hours.
- Avoid peak wait periods: noon-2 p.m., Mondays, after holidays and sales tax due dates.
South Carolina Department of Revenue Phone Number FAQs
Visible FAQs below match the FAQPage schema included at the end of this article.
What is the main South Carolina Department of Revenue phone number?
The main South Carolina Department of Revenue phone number is 1-844-898-8542.
What are South Carolina Department of Revenue phone hours?
SCDOR phone hours are Monday, Tuesday, Thursday and Friday from 8:30 a.m. to 4:30 p.m., and Wednesday from 9:30 a.m. to 4:30 p.m.
What number do I call for South Carolina Individual Income Tax?
For South Carolina Individual Income Tax questions, call 1-844-898-8542 and choose option 1.
What is the South Carolina tax refund phone number?
Use the Where’s My Refund tool first. If the tool instructs you to call, use 1-844-898-8542 for SCDOR refund help.
What information do I need to check a South Carolina refund?
For an individual refund, prepare your SSN or ITIN and the exact refund amount. For a business refund, prepare the FEIN and exact refund amount.
What is the MyDORWAY help phone number?
For MyDORWAY help, call 1-844-898-8542 and choose option 3.
What email does SCDOR list for MyDORWAY help?
SCDOR lists MyDORWAY@dor.sc.gov for MyDORWAY help, with email response time typically around three business days.
What number do I call for South Carolina sales tax help?
For Sales and Use Tax help, call 1-844-898-8542, choose option 2, then choose option 4.
What number do I call for South Carolina withholding tax help?
For Withholding Tax help, call 1-844-898-8542, choose option 2, then choose option 5.
What number do I call for South Carolina business tax registration?
For business tax registration or creating tax accounts, call 803-896-1350.
What number do I call for South Carolina corporate income tax?
For Corporate Income Tax, call 803-898-3153.
What number do I call for South Carolina Alcohol Beverage Licensing?
For Alcohol Beverage Licensing, call 803-898-5864.
What number do I call for SCDOR payment plan agreements?
For Payment Plan Agreement questions, call 803-898-2222.
What number do I call for South Carolina income tax levy questions?
For Income Tax Levy questions, call 803-898-5611.
What number do I call for South Carolina GEAR levy questions?
For GEAR Levy questions, call 803-898-5403.
What is the South Carolina DOR identity theft phone number?
For SCDOR identity theft customer care, call 803-898-7638 after reviewing SCDOR identity theft guidance.
When are SCDOR call wait times usually longer?
Longer wait times are more likely from noon to 2 p.m., the business day after a holiday and on the 20th of the month when Sales Tax is due.
Can SCDOR prepare my tax return over the phone?
No. SCDOR says it cannot prepare tax returns or complete applications, but it can provide general assistance and routing.
What should I prepare before calling SCDOR?
Prepare your file number, SSN, FEIN, relevant SCDOR letter, bill, notice, tax year, tax period and payment confirmation if applicable.
Is this website the official South Carolina Department of Revenue website?
No. This is an independent informational guide. Use official SCDOR pages, MyDORWAY, notices and contact-topic pages for final account, filing, payment and legal decisions.
Final Recommendation: Call the Right South Carolina Revenue Number First
For most South Carolina Department of Revenue questions, start with 1-844-898-8542. Choose option 1 for individual income tax, option 3 for MyDORWAY help, option 2 then option 4 for sales tax, and option 2 then option 5 for withholding. For business registration, use 803-896-1350; for payment plans, use 803-898-2222; and for identity theft customer care, use 803-898-7638.
Last editorial update: June 7, 2026. Verify final phone numbers, phone-menu options, hours, contact routing, office visits and account-specific instructions on official South Carolina Department of Revenue pages.